International Customers: Self-Arranged Shipping
Customers outside South Africa must arrange their own shipping. Contact us for package dimension and weight before proceeding with the order. Choose option "Store Pickup" at Checkout. We will package your order securely, but we are not responsible for lost, delayed or damaged shipments once they leave our studio. Please Note: South Africa no longer has postal services. Use private couriers only (DHL, Fedex, Aramex, etc.)Please supply us with Courier shipping Label via Email (dorettespourartistry@gmail.com)
Instructions for Checkout:
1. On Cart page, click on Estimated Delivery
.- Select South Africa from scroll-down
.- Select Western Cape from scroll-down
.- Enter 7345 for Zip Code
.- Click on Update Bar.
You will be redirected to Cart Page:
- Select Store pickup from scroll bar.
2. Click on "Add Note" left bottom of page.- Enter International Self-Arranged Shipping.
3. Click on Checkout button.
You will be redirected to Checkout page:- Complete Customer Details and click on Continue button.
4. Complete rest of details:
- Country: South Africa.
- Address: Peace Haven @ Windfarm Accommodation, R315, Yzerfontein, Darling.
- City: Darling.
- Region: Western Cape
- Zip code: 7345.
5. Place Order and Pay and complete Payment Process.
Return Policy for International Customers:
Due to the high cost of International shipping, we do not accept returns or offer refunds for orders outside South-Africa. All international sales are final. Please ensure you review product details before purchasing.
To protect your purchase, we strongly recommend that you request full insurance coverage from our chosen courier. We are not responsible for any loss, damage, or delays once the artwork has been handed over to our shipping provider.
Thank you for your support and understanding!